IT: Core A+ Objectives: Troubleshoot common laptops while adhering to the appropriate procedures.

Agenda:
• Common symptoms
- No display
- Dim display
- Flickering display
- Sticking keys
- Intermittent wireless
- Battery not charging
- Ghost cursor/pointer drift
- No power
- Num lock indicator lights
- No wireless connectivity
- No Bluetooth connectivity
- Cannot display to external monitor
- Touchscreen non-responsive
- Apps not loading
- Slow performance
- Unable to decrypt email
- Extremely short battery life
- Overheating
- Frozen system
- No sound from speakers
- GPS not functioning
- Swollen battery
• Disassembling processes
for proper reassembly
- Document and label cable
and screw locations
- Organize parts
- Refer to manufacturer resources
- Use appropriate hand tools

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